Addison Park District – Recreation General Policies
Program Refund Policy
SATISFACTION GUARANTEE REFUND POLICY:
The Addison Park District strives to provide patrons with high quality recreation programs and activities. To encourage participation in Park District programs, the Park District has a refund policy precipitated on guaranteed satisfaction. Should you choose to withdraw from a program the following options apply:
- We invite you to repeat the program at no charge, or
- Allow for a pro-rated credit to be applied towards another Park District program, or
- Issue a pro-rated refund, less a $5.00 administrative fee, (per person, per program) as a check or credit card refund.
Refunds requested as a result of moving, injury/illness or schedule change will be pro-rated according to the date the refund is requested ($5.00 administrative fee applies).
Refunds will be issued within 10 business days, upon receipt of the REFUND-WITHDRAWAL REQUEST. Credits issued back to a credit card may require a full billing cycle to appear.
No refunds will be issued for any daily fees for Open Gym, Club Fitness, Junior High Dances, or Links & Tees.
A contract program is one which the Park District is obligated to pay a fee, whether the participant attends or not. Contracted programs include Gymnastics, Kids Karate Club, and Ballroom Dancing. No refund will be given for any contract program unless a replacement is found. If a replacement is found, a full check refund minus $5 for administrative costs, or a letter for 100% credit of program fees will be issued.
If the Park District has not incurred any costs of a trip, the participant will receive a full check refund minus $5 for administrative costs. If a replacement is found, the participant will be granted a full check refund minus $5 or a 100% letter of credit.
No refunds will be granted to teams in organized leagues such as adult softball, basketball, etc.
The Park District reserves the right to cancel or postpone any program due to insufficient enrollment. If a program is canceled, a full refund will be granted. Prorating Fees: The Park District does not prorate any fees. Once a program begins, enrollment remains open at the advertised rate as space allows and with instructor permission.
American Disabilities Act
Addison Park District will comply with the American Disabilities Act (ADA). The Park District does not discriminate against eligible residents for participation on the basis of a disabling condition. We invite any resident with a special need to contact our staff upon registration so that a smooth inclusion may occur. Our District provides specialized services for people with disabilities through the Northeast DuPage Special Recreation Association (NEDSRA). For more information about NEDSRA please visit them online at nedsra.org.
Active Duty Military Fee Assistance Program
The Addison Park District respects and admires the sacrifice of the military personnel and their families, and is able to provide fee assistance as needed by military personnel or their dependents. A fee assistance program is available to active duty military personnel and their dependents who are residents of the Addison Park District. It is the intent of the Addison Park District to provide programs, services, and facilities at little or no cost for this purpose to active military personnel and their dependents. Active Duty Military Fee Assistance applications are available at the Community Rec Center.
Character Counts is a nationally recognized program that structures character education around six pillars of character: trustworthiness, respect, responsibility, fairness, caring and citizenship. This program promotes a united effort on the part of all agencies to provide children with the same message. Character Counts is a program that helps children and adults focus on becoming good citizens. Addison Park District incorporates these six pillars into all of our programs. Instructors learn the program and incorporate the pillars into their instruction.
Code Of Conduct
No eligible participant shall be limited in the exercise of any right, privilege, advantage or opportunity on the basis of race, sex, creed, national origin, activities, service or benefits. BEHAVIOR: Participants are expected to exhibit positive behavior at all times. The following guidelines have been developed to help make Park District programs safe and enjoyable for all participants. Additional rules may be developed for particular programs and athletic leagues as deemed necessary by staff
- Show respect to all participants and staff.
- Take directions from staff.
- Refrain from using abusive or foul language.
- Refrain from causing bodily harm to self or other participants or staff.
- Show respect to equipment supplies and facilities.
A positive approach will be used regarding discipline. Staff will periodically review rules with participants during the program session. If inappropriate behavior occurs, a prompt resolution will be sought specific to each situation. The Park District reserves the right to dismiss a participant whose behavior endangers the safety of himself/herself or others.
Upon registration or entry into the program, the parent/guardian should be solicited for any information regarding special accommodations needed. For example, if the registration form asks to describe accommodations needed for the participant’s enjoyment of a particular program and the parent’s response indicates a positive role model for behavior or another response of that nature, the parent should be contacted for information about any behavior modification programs in place at school or home. Attempts should be made to utilize these in the program.
No Smoking Policy
Smoking and the use of tobacco products is prohibited on all park property, at all park facilities, and at all park district events by any person, patron, visitor or employee, regardless of age.
Photo And Video Policy
Our Park District staff periodically takes pictures and/or video of participants in our classes, during special events, and in the parks. These are used in a variety of marketing materials for publication as Addison Park District deems necessary.
The Addison Park District believes that every resident should have an opportunity to participate in recreational programs regardless of financial hardship. The Addison Park District, in cooperation with the Addison Parks & Recreation Foundation, offers a financial assistance program for people in need. Scholarship applications are available at the Community Rec Center. The District offers limited financial assistance in the form of reduced fees.
Vandalism And Safety Hot Line
Residents can report vandalism and park maintenance concerns by calling the Park and Planning Department at (630)233-7275, ext. 5266 or the Administrative Office at (630) 233-7275.
Brochure Changes And Errors
We apologize for any errors and/or misprints that may occur within this brochure and will attempt to advise you of any changes as quickly as possible. Thank you for your patience and understanding.
Addison Park District
Public Use of Addison Park District Social Media Sites
Statement of Purpose
The Addison Park District recognizes and places a priority on communicating information about its Programs and Services to its Residents and the public. Social media platforms, such as Facebook, LinkedIn, Pinterest, Twitter, TikTok, and Instagram are recognized as methods of communication among residents, government agencies, and businesses. Social media provides the ability to share information and to interact with residents, businesses and the public. The Park District recognizes the value of social media in today’s communication and seeks to encourage and foster said communication.
Social Media Defined
Social media is defined as: blogs, other types of self-published online journals, and collaborative web-based discussion forums including, but not limited to, Facebook, LinkedIn, Pinterest, Twitter, TikTok, and Instagram and any other online services that allow for interaction through social media.
General Rules and Guidelines
The following disclaimer and guidelines will be posted on all Park District social media sites:
The Park District acknowledges that its social media sites are used as a method to present information as way to easily communicate with the public. The Park District uses communication tools and features to answer questions, post events, updates and engage with the public as it encourages the public to do so as well. The District welcomes comments and conversations which follow all guidelines as outlined below.
Limited Public Forum
The Park District’s social media accounts are limited public forums. The Park District does not make its social media accounts available for general public discourse and debate. Rather, the Park District reserves and limits the topics discussed on its social media accounts.
The Park District does not discriminate against any views or content, but under the laws pertaining to use of a limited public forum and the Park District’s policies, the Park District reserves the right to monitor and remove any of the following comments or posts:
- Comments unrelated to the purpose and scope of the Park District page.
- Comments not related to a post or comment.
- Violent, vulgar, obscene, profane, hateful, sexual or racist comments.
- Comments that promote, foster, perpetuate or encourage discrimination on the basis of race, creed, color, age, religion, gender, martial status, disability, sexual orientation or the like comments that threaten or defame any person or organization.
- Any content which violates an indivudual’s privacy or which provides identifiable information of an individual, such as address, phone number, social security number or other similar information.
- Solicitations, advertisements, or endorsements of any commercial , financial or non-governmental agency or which solicits commerce.
- Comments that suggest or encourage illegal activity.
- Comments promoting or opposing any person who is campaigning for election to a political office or promoting or opposing any ballot proposition, or all posts of a political nature.
- Multiple, successive off-topic posts by a single user.
- Repetitive posts copied and pasted by multiple users, including reposting.
- Posting of any copyrighted or trademarked materials without the expressed permission of the holder of the copyright or trademark.
This Policy is subject to amendment or modification at any time to ensure that its continued use is consistent with its intended purpose as a limited forum.
The Park District monitors its social media accounts and reserves the right to remove any content in violation of Park District Policies or block users who repeatedly violate its Policy. All posts will be retained as part of the Park District’s Data Retention Policy.